SM Southmall

About SM Southmall

SM Southmall opened on April 2, 1995, and is the first SM Supermall in the southern region of Metro Manila and the 5th SM Supermall ever built by Chinese-Filipino businessman, Henry Sy.

Goals/Objectives

SmSouthmall.com wants to have a website that will enable them to achieve their goals—to improve their customers’ level of awareness and to provide customers discounts and promos by simply scanning on a generated QR Code.

Carl Ocab Digital Marketing created an informative website with a minimal yet elegant look, and with inclusions of all the information a customer needs in a mall. From the Mall hours to the Cinema Showing, everything is included. This website is very convenient and user-friendly.

Installation of a chatbot has allowed their customers to simply visit their website whenever they have questions instead of going in person to SM Southmall’s customer service. It’s less hassle for them plus, the customers are satisfied with their service.

Below are more special features on their website:

• QR code
• messaging chatbot
• real-time cinema showing
• site visit count

Click here to visit SM Southmall.